CFP: ServDes.2010

> ServDes.2010 ExChanging Knowledge
> 1-3 December, Linköping, Sweden
> http://www.servdes.org/
>
> The Nordic Conference on Service Design and Service Innovation,
> ServDes, is
> the premier research conference within service design and service
> innovation. Submitted contributions are subject to a double-blind
> peer-review process. Accepted contributions will be published
> electronically
> and in the conference proceedings.
>
> Important dates:
> June 19 2010: Deadline for all contributions (including design cases,
> artefacts, tutorials, workshops)
> Mid October: Notification of acceptance with suggestions for revision
> Mid November: Final paper submissions uploaded to website
> 1 – 3 December: Conference in Linköping
>
> Call for contribution:
> Service design as a field has established itself as a strong
> discipline,
> through efforts in practice and academia. However, publications have
> mainly
> focused on establishing service design. There is a growing need for
> original
> research on service design. The ServDes conference is an answer to
> this
> call. The first Nordic Service Design and Service Innovation
> Conference
> offered a venue for investigating the legacy from other design
> disciplines
> as well as opening up towards other fields.
>
> The topic for this year's conference is ExChanging Knowledge. ServD
> es
> invites contributions from researchers and practitioners that wish to
> contribute to the development of a knowledge base on service design,
> and
> openly discuss challenges of the field. Changing Knowledge is about
> investigating the fundamentals in service design and challenging the
> knowledge inherited from the disciplines which service design has
> grown out
> of. Exchanging Knowledge refers both to integrating knowledge from
> other
> fields and the ongoing conversation between conference participants
> with
> their various roles; consultants, students, in-house, clients and
> academics.
> The scientific programme will be composed of papers that have been
> peer-reviewed in a double-blind review process.
>
> In line with the conference theme ExChanging Knowledge sessions will
> be held
> according to general themes, rather than presenters' backgrounds. Al
> ong the
> lines of the theme we will also invite a wide range of contributions:
> - full length research papers (max 10 pages)
> - workshop suggestions
> - shorter research papers
> - focused case descriptions (2 page abstracts)
>
> Within overall trends of research, challenges such as the
> prototyping of
> services, identifying sound theoretical foundations for service design
> research and developing methods and tools all aim at changing the
> knowledge
> we teach new students and our understanding of service design.
> Exchanging
> knowledge with other relevant areas such as service management,
> anthropology, computer-mediated communication, activity theory and
> cognitive
> science, aims at improving the everyday practice of service
> designers. The
> conference invites contributions on, e.g., the following themes:
> - the business of service design
> - politics and design of services
> - user involvement
> - design in health-care and public services
> - service design in for-profit organizations
> - theoretical foundations
> - the processes of service design
> - rigor and relevance of research methods
> - novel design tools and techniques
> - service design across cultures
> - design and service-dominant logic
>
> Deadline for all paper contributions is June 19 2010.
>
>
> On behalf of the conference committe
>
> Stefan Holmlid
> Fabian Segelström
> Johan Blomkvist
>